Forest City Vision, LLC  |  visiontherapycleveland.com

Effective Date: April 23, 2026

Welcome to visiontherapycleveland.com, operated by Forest City Vision, LLC (“Forest City Vision,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, forms, chat widget, and text messaging program (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree with these Terms, please do not use the Services.

1. Who We Are

Forest City Vision, LLC is an optometric practice located at 3690 Orange Place, Suite 310, Beachwood, OH 44122, providing developmental and functional vision evaluations, vision therapy, sports vision training, visual rehabilitation for patients with special needs, and neuro-optometric rehabilitation.

2. Use of the Site

You agree to use the Site for lawful purposes only. You agree not to:

• Use the Site in a way that violates any applicable law or regulation
• Interfere with or disrupt the Site, servers, or networks connected to the Site
• Attempt to gain unauthorized access to any portion of the Site or any system connected to it
• Use automated means to scrape, copy, or extract content from the Site without our prior written permission
• Submit false, misleading, or fraudulent information through any form, chat, or text message

3. Not Medical Advice

The information provided on our Site, in our blog posts, through the symptom checklist, and in any text message or chat communication is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified eye care or healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read or received from our Services.

4. Appointments and Scheduling

Requests submitted through the Site, chat widget, or SMS are not confirmed appointments. Our team will follow up to confirm any appointment. Please contact our office directly for urgent scheduling needs.

5. SMS Text Messaging Program

The following terms apply specifically to text messages (SMS and MMS) sent between Forest City Vision, LLC and you. By providing your mobile phone number and opting in, you expressly consent to the terms below.

5.1 Program Description

Our SMS program may include appointment reminders, appointment confirmations, scheduling updates, follow-up care messages, intake instructions, patient service notifications, and responses to inquiries you send us. Messages will come from (216) 488-1177.

5.2 Consent

By providing your mobile phone number and opting in through our website form, chat widget, patient intake, or any other consent mechanism, you agree to receive SMS text messages from Forest City Vision, LLC at the phone number you provided. Your consent is not a condition of purchasing any services or receiving care.

Consent is collected through forms on our website and chat widget, where opt-in language is presented at the point you provide your phone number. Phone number submission is optional, and the opt-in is separate from any required form fields.

5.3 Message Frequency

Message frequency varies based on your interactions with our practice.

5.4 Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. Please contact your wireless provider if you have questions about your text or data plan.

5.5 How to Opt Out

You can opt out of our SMS program at any time by replying STOP to any text message you receive from us. After you send STOP, you may receive a confirmation message acknowledging that you have been unsubscribed, and you will not receive further SMS messages from us. If you want to join again, you may sign up as you did the first time and we will start sending SMS messages to you again.

5.6 How to Get Help

If you need assistance, reply HELP to any text message you receive from us for more information, or contact our office at (216) 468-8020 or by visiting visiontherapycleveland.com/contact-us.

5.7 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Forest City Vision, LLC is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Forest City Vision, LLC. By subscribing to our SMS services, you acknowledge and agree that Forest City Vision will not be liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to delays, non-delivery, or technical issues.

5.8 Privacy

For more information, please review our Privacy Policy.

5.9 Eligibility

You must be at least 18 years old, or the parent or legal guardian of a minor patient, to opt in to our SMS program. By opting in, you represent that you are the authorized user of the mobile phone number provided.

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, blog posts, videos, and software, is owned by Forest City Vision, LLC or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on the Site without our prior written permission, except for personal, non-commercial use.

7. Third-Party Links

The Site may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of any third-party sites. Access to third-party sites is at your own risk.

8. Disclaimer of Warranties

The Site and Services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, Forest City Vision, LLC and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Services, including damages arising from delayed, undelivered, or misdirected text messages or other communications.

10. Indemnification

You agree to indemnify and hold harmless Forest City Vision, LLC and its owners, employees, and agents from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or Services, your violation of these Terms, or your violation of any law or the rights of any third party.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or your use of the Services will be resolved in the state or federal courts located in Cuyahoga County, Ohio, and you consent to the jurisdiction of those courts.

13. Contact Us

If you have questions about these Terms or our SMS program, please contact us: